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Returns
and Exchanges
Your satisfaction is our goal. We gladly accept
returns or exchanges within 30 days of the original purchase.
In Stock Items
Well Interiors Online store ships all in stock
items via UPS Ground within 3 days of Purchase.
Our
Commitment to Privacy
Well Interiors values you as a customer and respects your privacy.
Our goal is to make your visits to our web sites fun, informative,
convenient and secure. To accomplish this, we collect certain
customer information that permits us to customize and enhance
your on-line shopping experience and to communicate with you
about our products, services, promotions and contests. We are
committed to managing this information responsibly and ensuring
that you are in control of your personal information and the
communications you receive from us.
What This Policy Covers
This policy describes the customer information we collect and
why; how we use this information and when we share it with third
parties; the choices you can make about how your personal information
is collected, used and shared; and the data security, accuracy
and access measures we have adopted to protect customer information
under our control from loss, misuse or alteration.
The policy applies solely to information collected by Well Interior’s
web sites. It does not apply to the practices of people that
Well Interiors does not employ or companies that Well Interiors
does not own or operate.
Please be aware that our site may contain links to other sites
hosted by third parties. Well Interiors does not control and
is thus not responsible for the content or privacy practices
and policies of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information.
The Information We Collect
Well Interiors collects certain personally identifiable information
when you sign in on our web sites, register for on-line shopping,
place an order, participate in a contest, promotion or survey,
or request other services that require information, registration
or subscription. This information may include your name, mailing
address, e-mail address, phone number, credit card numbers,
gender, occupation, and personal interests. We also keep a record
of your product interests and purchases on-line and in our stores,
and automatically receive and record information on our server
logs from your browser (including your IP address, Well Interiors
cookie information, and the page you requested).
How We Use Information
Well Interiors uses customer information for three general purposes:
to customize the advertising and content you see on our sites;
to fulfill your requests for certain products and services;
and to contact you about new products or services, special events
and promotions. We use IP addresses to analyze trends, administer
the site, track user's movement, and gather broad demographic
information for aggregate use. Well Interiors normally will
not link IP addresses to personally identifiable information,
but reserves the right to do so in order to identify a user
when we feel this is necessary to enforce compliance with our
internal policies or Terms of Use or to protect our service,
site, customers or others.
How We Share Information
Well Interiors will not sell, share or rent your personally
identifiable information to any third party.
Well Interiors may send personally identifiable information
about you in the case of; we respond to subpoenas, court orders
or legal process; or we find that your actions on our web site
violate the Well Interiors Terms of Use or any of our usage
guidelines for specific products or services.
How You Can Access, Change or Delete Your Information
and Preferences
You may, at any time, access and verify, correct, update or
remove your personal information and preferences by contacting
our Customer Support Team by e-mail at
customerservice@wellinteriors.com
or by telephone at 256-468-4548. In addition, if you
prefer not to receive information from us, either through e-mail,
postal mail or phone, please let us know by sending us an e-mail
or calling our Customer Support Team at the above numbers. Please
note that it may take up to two weeks for your request to become
effective. Thereafter, when you make purchases, we may still
send you an e-mail confirmation and may need to contact you
by phone, postal mail or e-mail if we have questions regarding
your order.
How We Protect Kids' Privacy
Well Interiors is concerned about the safety and security of
children when they use the Internet. In accordance with the
Children's Online Privacy Protection Act of 1998, we will never
knowingly request personally identifiable information from anyone
under the age of 13 without prior verifiable parental consent.
About "Cookies"
A "cookie" is a piece of data stored on the user’s
hard drive containing information about the user. For instance,
by setting a cookie on our site, the user would not have to
log in a password more than once, thereby saving time while
on our site. Cookies permit us to track and target the interests
of our users in order to enhance their experience on our web
site.
Well Interiors never saves passwords or credit card information
in cookies.
Advertisers or other companies do not have access to Well Interiors
cookies. Well Interiors may allow business partners that are
presenting advertisements on some of our pages to set and access
their cookies on your computer. In such cases, however, Well
Interiors has no access to or control over such cookies.
Data and Credit Card Security
Well Interiors takes the security of your private information
very seriously. As a result, we do not accept orders by e-mail.
We will gladly accept your orders on-line or by phone at
256-468-4548. Our Customer Service hours are Monday through
Friday, 8:00 a.m. to 5:00 p.m. and Saturday 10:00 a.m. to 3:00
p.m., Pacific Standard Time.
Your Well Interiors account information is password-protected
for your privacy and security. Well Interiors will never ask
you for your password in an unsolicited phone call or e-mail.
You are responsible for maintaining the secrecy of your password
and account information. Remember to sign out of your Well Interiors
account and close your browser window when you have completed
your shopping to help ensure that others cannot access your
personal information.
In addition, when you submit sensitive information via this
web site, such as a credit card number, that information is
encrypted and protected by Secure Sockets Layer (SSL) encryption
technology.
If at any time you believe the security of your password or
account information has been compromised, please notify Well
Interiors immediately and either change your member information
on-line or contact the Well Interiors Customer Service Team
at the telephone number above. Should you discover an unauthorized
use of your credit or debit card, you should notify your card
provider immediately in accordance with the terms of your agreement
with that company.
Changes to Policy
Well Interiors reserves the right to change, modify or amend
this policy from time to time. If we make any significant changes
to this policy, we will post those changes here. Well Interiors
encourages you to periodically review this policy to be informed
of how we collect, use and protect your information.
How to Contact Us
If you would like to contact us for any reason regarding our
privacy policy and practices, please write us at Well Interiors,131
Spinnaker Circle., Huntsville AL 35758, Attention: Web Management
Team, or e-mail us at customerservice@wellinteriors.com
CONTACT US
Please feel free to contact us with any questions or concerns
you may have.
Our site is secure, however, If you would like to place an order
by phone please call us at 256-468-4548.
Email:
wendylj@wellinteriors.com
crissyt@wellinteriors.com
Mailing Address:
131
Spinnaker Circle
Madison, Al 35758 |
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